Ride-hailing platform, Uber has today launched its new safety product to verify cash riders. Uber, which is always looking for more ways to innovate its technology to improve safety for both driver-partners and riders while on the road has always always provided multiple features such as Real-time ID check, Share My Trip, Verify My Trip, Check Your Ride as well as 24/7 incident support.
The new safety feature, “Rider Selfies” is one with the mechanics of prompting riders to share a selfie before requesting their first cash trip. The selfie has to be of one person, with no face coverings like sunglasses or masks, and not be a photo of a photo.
This new verification method will work alongside another rider verification method which confirms a rider’s identity by linking to their Facebook account. This all takes place within a few seconds.
Speaking on the new Rider Selfies feature, Tope Akinwumi, the Country Manager, Uber Nigeria stated that as a result of safety’s importance is to Uber, it is a part of the company’s commitment to enhance safety on the Uber app.
He further added that Technology apps like Uber have improved safety by creating accountability and transparency where previously there was none. This is because technology makes it possible to focus on safety for driver-partners and riders before, during, and after every trip.
“We are committed to safety and are working to build a better experience for both riders and drivers. Which is why we’re focused on your safety, from setting new standards to developing technology with the goal of reducing incidents,” Akinwumi said.